Meet Our Team


Brian Downing

General Manager

Brian is a 2nd generation insurance agent.  After years of insurance education around the dinner table, he now works in the industry and has for more than 8 years.  If he isn't quoting your business or servicing your policy you will probably find him outside.  He loves Idaho's mountains! He enjoys backpacking in the Sawtooths, float-tube fly-fishing in the mountain lakes, or just setting up camp in any of the many wilderness areas that Idaho has to offer.

Brian also loves staying involved in athletics.  During the warmer months his after work hours are usually spent running the bases at Willow Lane Softball complex or attempting to hit a small white ball into an equally small hole hundreds of yards away!!

Gardening is also one of Brian's interests (his Mortgage Lifter tomatoes are mouth watering).  He brings his different varieties of home grown salsa into the office for everyone to try...but be careful if you ask for some because he likes it hot!



Tammy Schach

Senior Account Manager

Tammy is our senior Personal Lines Specialist and our customer service star performer.  She has been the helpful, caring, and kind voice on the other end of the line for over 10 years!  Though she is originally from Buhl, ID she now just lives a few blocks from the office and rides her bike to work whenever mother nature permits it.

In her free time Tammy enjoys doing Pilates.  This gives her the endurance to keep up with her 5 year old granddaughter, Hope.  She also loves to keep up with her favorite TV shows (The Voice, America's Got Talent, Wheel of Fortune) or catching up with her two sons, Nic and Ian, that still live in the valley and are both working to further their own careers.

Tammy is our office's driving force behind our support for the Fight for the Cure group.  Every year she puts together our Race for the Cure team.  See our community involvement page to learn more about how to join our efforts.




Haylie Wilcox

Account Manager

Haylie was born and raised in beautiful Boise, ID.  Her family are long time Idahoans from eastern Idaho in Rexburg.  Haylie too, is a 2nd generation insurance agent!  Both her parents are licensed agents and her mom still brokers insurance in California.

As long as the weather is warm Haylie loves to spend time out in nature.  Nights under the stars and reeling in fish all day up at Horsethief Reservoir is a perfect summer weekend for her.  When the weather turns colder you will most likely find Haylie curled up next to her husband, Daniel, beneath a pile of blankets binge watching Netflix.   Haylie also loves live music! Anything from country to heavy metal!  While her list of concerts attended is long, she narrowed down her top three to Neck Deep, Three Dog Night, and Nine Inch Nails.  Haylie loves cats!  And I mean, LOVES CATS!  She might only have 2 furry felines now, but at one point she cared for 11!!!

Haylie is a big supporter of Resolve regularly participating in their fundraisers and walks.  Click the previous hyperlink if you would like to learn more about how to join her in those efforts.




Lynda Downing

Agency Principal - Health/Life/Medicare Specialist

Lynda grew up in an air force family and lived a number of places growing up.  Along with Jim, she relocated to Idaho in 1994 and fell in love with our wonderful state.

Lynda loves to visit the Oregon Coast as least once a year for a little escape.  You ca also find her on the golf course or tennis court from time to time.

Lynda volunteers at the Morrison Center and is part of the church choir at Cathedral of the Rockies.



Jim Downing

Technical Support Manager

Jim grew up in Southern California and escaped to Idaho in 1994 along with his wife Lynda and his two sons.  While Idaho has become home, the sea continues to call and you can find him visiting the coast as often as possible.

Jim also enjoys golfing with his friends and family and is big supporter of Boise State athletics.   Jim loves going  “Jeeping” and camping.  Yes, he still goes tent camping!

You will also find Jim exploring his computer looking for ways to use technology in our everyday lives.