Meet Our Team

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Brian Downing

General Manager

Brian is a 2nd generation insurance agent.  After years of insurance education around the dinner table, he now works in the industry and has for more than 8 years.  If he isn't quoting your business or servicing your policy you will probably find him outside.  He loves Idaho's mountains! He enjoys backpacking in the Sawtooths, float-tube fly-fishing in the mountain lakes, or just setting up camp in any of the many wilderness areas that Idaho has to offer.

Brian also loves staying involved in athletics.  During the warmer months his after work hours are usually spent running the bases at Willow Lane Softball complex or attempting to hit a small white ball into an equally small hole hundreds of yards away!!

Gardening is also one of Brian's interests (his Mortgage Lifter tomatoes are mouth watering).  He brings his different varieties of home grown salsa into the office for everyone to try...but be careful if you ask for some because he likes it hot!

Email208-383-9500

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Tammy Schach

Senior Account Manager

Tammy is our senior Personal Lines Specialist and our customer service star performer.  She has been the helpful, caring, and kind voice on the other end of the line for over 10 years!  Though she is originally from Buhl, ID she now just lives a few blocks from the office and rides her bike to work whenever mother nature permits it.

In her free time Tammy enjoys doing Pilates.  This gives her the endurance to keep up with her 5 year old granddaughter, Hope.  She also loves to keep up with her favorite TV shows (The Voice, America's Got Talent, Wheel of Fortune) or catching up with her two sons, Nic and Ian, that still live in the valley and are both working to further their own careers.

Tammy is our office's driving force behind our support for the Fight for the Cure group.  Every year she puts together our Race for the Cure team.  See our community involvement page to learn more about how to join our efforts.

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Email208-383-9500

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Hanna Goff

Account Manager

Hanna and her family moved to the Treasure Valley when she was two years old.  They have called it home ever since.  After she graduated from Rock Mountain High School, she attended Portland Community College for two years then moved back to Boise.

Hanna loves the Idaho outdoors! She spends the warmer months hiking up the mountains, and the colder months snowboarding down them.  She loves to go camping in the wilderness or taking longboard cruises down the greenbelt.

Hanna has two cats, Theo & Lula, that can often be found sporting some of the latest cat fashions on Hanna’s Facebook.  She also spends a lot of time learning about what foods to eat and how to keep your body healthy the good ole fashion natural way.

Email208-383-9500

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Katie Smith

Client Service Specialist

Katie followed family tradition and was born in St Luke's hospital here in Boise.  Her family then moved to Thornton, CO where she grew up and lived until seven years ago when she moved back to Boise.

Katie spends a lot of time with her daughter, Jordyn. They love to go camping at Anderson Ranch reservoir, or anywhere else you can setup a tent and have some water to play in.  They both enjoy going to movies, however Katie's favorite genre, horror films, keeps Jordyn at home sometimes.

Katie also loves live music. If the band, Train, comes anywhere close to Boise, you can be sure that she is in attendance.  While she enjoys a wide variety of music, Queen and The Eagles will always be on her, "Most Played Songs of Year" playlist.   If she isn't jamming out to music, she is probably enjoying a good book or just spending time enjoying the company of friends and family.

Email208-383-9500

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Lynda Downing

Agency Principal - Health/Life/Medicare Specialist

Lynda grew up in an air force family and lived a number of places growing up.  Along with Jim, she relocated to Idaho in 1994 and fell in love with our wonderful state.

Lynda loves to visit the Oregon Coast as least once a year for a little escape.  You ca also find her on the golf course or tennis court from time to time.

Lynda volunteers at the Morrison Center and is part of the church choir at Cathedral of the Rockies.

Email208-383-9500

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Jim Downing

Technical Support Manager

Jim grew up in Southern California and escaped to Idaho in 1994 along with his wife Lynda and his two sons.  While Idaho has become home, the sea continues to call and you can find him visiting the coast as often as possible.

Jim also enjoys golfing with his friends and family and is big supporter of Boise State athletics.   Jim loves going  “Jeeping” and camping.  Yes, he still goes tent camping!

You will also find Jim exploring his computer looking for ways to use technology in our everyday lives.

Email208-383-9500